| Hybrid observability & monitoring |
Full-stack observability and service maps across on-prem, hybrid, multi-cloud, cloud-native, and edge, exposing application dependencies in one view. |
Unified visibility; eliminate silos across tools |
| AIOps event intelligence |
Artificial Intelligence for IT Operations (AIOps) and Generative AI (GenAI) correlate signals, suppress duplicates, and surface probable root cause. |
Cut alert noise up to 90%; MTTD/MTTR down 50% |
| Intelligent automation |
Automated remediation workflows for patching, restarts, provisioning, and recurring fixes — with approval gates and process automation. |
Cut routine tasks up to 50%; fewer human errors |
| Multi-vendor integrations |
3,000+ integrations spanning multi-vendor hardware, cloud providers, and third-party IT tools into a single management plane. |
Reduce tool sprawl and lower Total Cost of Ownership (TCO) |
| Service-centric operations |
Centralized incident management and impact analysis that map alerts to the business services they affect. |
Proactive, service-centric IT operations |